RHJ Blog

The Rental Housing Journal blog features thought provoking information and opinions on the multifamily property management and real estate investing industries. RHJ staff editorial, multifamily executives, top real estate investors, and real world industry subject matter experts share best practices, trends and news about investing in real estate, managing apartments, being a Do-It-Yourself landlord, multifamily technology, apartment marketing, Fair Housing and landlord - tenant law, flipping houses, advancing your career in property management, how to market and sell to property managers and real estate investors, new products and services for property managers, financing investment properties, where to find good tenants, how to hire great property management employees, how to choose vendors, best practices in property maintenance and much more.

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Tue
05
Dec
The Editors's picture

Free Online Sexual Harassment Training For Property Managers

Free Online Sexual Harassment Training For Property Managers

With a new initiative from the U.S. Department of Justice to combat sexual harassment in housing, it is more important than ever that landlords and property managers know the Fair Housing Act and state laws on the issue.

By John Triplett

Rental Housing Journal

The online training leader in the multifamily industry, Grace Hill, is offering free sexual harassment training for the property management industry to help with the new U.S. Justice Department initiative to combat sexual harassment in housing.

Tue
28
Nov
The Editors's picture

Portland Landlord Facing Re-election And Tenant Uprising

Portland Landlord Facing Reelection And Tenant Uprising

Long-time Portland state Senator Rod Monroe is both a politician and a landlord, and lately those two jobs have found him in the middle of conflict.

First, Monroe (D-East Portland) has drawn a Democratic Party challenger from the left over his position on the rent control bill, HB 2004. Former state representative Shemia Fagan said Monroe’s refusal to back the bill shows he has been "incredibly tone-deaf" on housing issues and said the district needs a "more responsive" senator, according to a story in Oregonlive.com.

HB 2004 passed the house, but failed in the Senate. It would have lifted Oregon's statewide ban on rent control and restricted landlords who wish to evict tenants without cause.

Tue
28
Nov
The Editors's picture

Do You Give Feedback People Can Actually Learn From?

Do You Give Feedback People Can Actually Learn From?

The Grace Hill training tip of the week focuses on providing feedback that is useful to your tenants, leasing agents and property managers.

By Ellen Clark

Did you ever have a teacher who marked up your essays with feedback like, “unclear”, “poor word choice” or “watch your sentence structure”?

If so, you might remember feeling a bit helpless, wondering what the comments meant and what to do with them.

Comments like these may have given you some information about your performance, but did they really help you become a better writer?

 When we are learning new things, it is important to get timely information about what we are doing right or wrong and why, along with information about how to improve. This is called feedback, and it is a critical component of improving learner performance.

Tue
21
Nov
The Editors's picture

How Do You Practice Compliance In Apartment Leasing And Management?

How do you practice compliance training in apartment leasing and management

The Grace Hill training tip of the week focuses on practicing compliance training. Compliance training is important for landlords and property managers to keep up with ever-changing rental housing laws at federal, state and local levels.

By Ellen Clark

Can you imagine how delighted you’d be if all of your employees were compliance experts?

Studies of top performers in music, chess, and sports point to the importance of practice in the development of expertise.

With most skills in life, if you want to be great, you have to practice.

But how does one practice compliance?

 As trainers, we sometimes fall into the “check the box” mindset.

We are happy when all employees take their fair housing or harassment training once a year.

Tue
14
Nov
The Editors's picture

How To Measure The Effectiveness Of Your Compliance Training

online compliance training important for landlords, property managers and employees

The Grace Hill training tip this week focuses on the fifth in the series on compliance training. Compliance training is important for landlords and property managers to keep up with ever-changing rental housing laws at federal, state and local levels.

 By Ellen Clark

The great hope of training is that it results in behavior changes that improve employees’ job performance and ultimately positively impact your business.

The ability of an employee to successfully apply what was learned in training to his or her job is called transfer.

 To successfully transfer lessons learned in training to an employee’s activity on the job is the ultimate goal of training.

 In this series on measuring training effectiveness we’ve looked at:

Fri
10
Nov
The Editors's picture

4 Reasons A Rental Property May Look Beat-Up

how to tell if a rental property looks beat up

Veteran investor John Wilhoit blogs this week about the four reasons a rental property may look beat-up and not be getting the attention it should from the owner.

By John Wilhoit

A rental property may look beat-up for several reasons as rental property assets can fall into disrepair in many ways and for many reasons. 

Often, just walking or driving by an asset will show signs of disrepair or a lack of care all without stepping on property!

Why do people allow potentially valuable assets left to fall back into the sand? There are a myriad of reasons, of course. 

 Following are the categories that most often result in assets looking like they have been beat with an ugly stick. The next time you see one it is probably due to one of the following factors.

No. 1 - Inattentive Ownership

 Owning real property assets is not the same as knowing how to manage real property assets.

Tue
07
Nov
The Editors's picture

Want To Know If Your Training Is Working? – Ask Your Employees

rental housing compliance training

The Grace Hill training tip this week focuses on the third in the series on compliance training. Compliance training is important for landlords and property managers to keep up with ever-changing rental housing laws at federal, state and local levels.

By Ellen Clark

Bottom line: You want to know if your training program is working. Employee feedback is one of the best ways to know what is and is not working for them.

This is the fourth post in a series about how to measure the effectiveness of your compliance training program. If you missed the previous posts they are listed at the bottom.

 Building a good compliance training evaluation plan is all about accumulating evidence to help you answer the question:

Tue
24
Oct
The Editors's picture

Ask Key Questions To Be Sure Your Employees Have Mastered Compliance

compliance training questions

The Grace Hill training tip this week focuses on the third in the series on compliance training. Compliance training is important for landlords and property managers to keep up with ever-changing rental housing laws at federal, state and local levels.

By Ellen Clark

Measuring what employees have learned and retained is key to making sure they can use their learnings as they perform the responsibilities of their job.

This is the third post in a series about how to measure the effectiveness of your compliance training program.

Here are the first two parts in case you missed them.

Is Your Property Management Compliance Training Working?

Tue
17
Oct
The Editors's picture

Why Completing All Compliance Training Is Critical To Your Protection

Compliance training is critical to your protection as an owner, landlord and property manger

The Grace Hill training tip this week focuses on the second in the series on compliance training. Compliance training is important for landlords and property managers to keep up with ever-changing rental housing laws at federal, state and local levels.

By Ellen Clark

Once I had a nagging running injury and was prescribed physical therapy.

In addition to sessions two times a week, the physical therapist gave me stretches to do daily, on my own.  Weeks went by and the injury still nagged.

Frustrated, I told the physical therapist, “This isn’t working.”

 Stretches don’t work if you are not actually doing them

She asked if I was doing the stretches every day.

Tue
10
Oct
The Editors's picture

Is Your Property Management Compliance Training Working?

http://gracehill.com/

The Grace Hill training tip this week focuses on compliance training and the importance for landlords and property managers of keeping up with ever-changing rental housing laws at federal, state and local levels.

By Ellen Clark

The holy grail of compliance training questions: Is the training working?

Being able to answer the question, “Is my compliance training program working?” requires thoughtful planning, but it doesn’t have to be complicated.

Breaking it down can help, so over the next few weeks we’ll provide a series of tips for structuring a good compliance training evaluation plan.

Measure the effectiveness of your compliance training program using these five simple steps

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